Updox Patient Engagement solutions are ideal for increasing your patients’ access to care and information through convenient, secure channels. Our HIPAA-compliant video chat and text messaging allow you to meet with patients remotely. And our Patient Portal provides patients with helpful self-service options. Check out our tips and tricks on Print to Fax, and new exciting features out this month.
Product Releases and Upcoming Features
Available Now
Video Chat Now Allows 20 Participants
Updox Video Chat now allows for 19 additional participants in video sessions. This is ideal for group Video Chat sessions, like group therapy sessions, or for individuals who have a large care team.
Soon, providers and Video Chat participants will have the ability to use virtual backgrounds in video calls. Providers can select a background in their settings or before a call, and participants can choose theirs before entering a session with their provider.
Did you know you can fax out a patient document from any application you use? Updox Print to Fax is the first step to sending a document. This is a must-have installation for all your Updox power users. Visit our Updox Knowledge Base Install Page includes install steps.
Snow and Holidays are Around the Corner
Stay Top of Mind with your Patients
Using an automated reminder solution is one thing, but finding the right things to say is another matter entirely. We’ve put together the following list of templated responses to make it easy to fill out your automated reminders—just copy/paste the text that resonates with you, update the variables to fit your system, and away you go. We’ve even categorized the messages to fit into your reminder strategy!
The Updox Compliance Team is working to keep your data and our systems safe. Please review this article on the Updox Knowledge Base if you have any questions about our accreditation and assessments.
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