Welcome to the March volume of our newsletter! As we move into a new season, we're excited to share with you the latest developments within the Updox solution. In this edition, we bring you crucial information about changes to regulations that affect how your customers stay connected with their patients – it is essential to stay informed and prepared for any new regulations that can impact your business! We hope you find this newsletter informative and valuable as we strive to provide you with the best solutions to help you serve your customers.
Product Releases and Upcoming Features
Coming Soon
Interpreter Services
Updox is partnering with Propio, an interpreter service, to roll out a new feature that will allow your customers to add an interpreter to their video conferences. Look out for a webinar highlighting this service coming out soon!
Coming Soon
Outbound Fax Dashboard
Ever wonder if that fax you sent this morning went through? Or did yesterday’s fax to the busy hospital number fail again? We’re on it.
We’re putting the finishing touches on a feature that will allow your customers to view all their practice’s outbound faxes to ensure they’re getting delivered! We expect this to be ready in Q2 so be sure to schedule a call with your account manager for a quick introduction to the new dashboard today!
The Updox Compliance Team is working to keep your data and our systems safe. Please review this article on the Updox Knowledge Base if you have any questions about our accreditation and assessments.
To stay ahead of recent Federal Communications Commission regulations regarding SMS messaging and the policies mobile carriers have implemented to adhere to these regulations, Updox is developing a strategy and solution to create a consistent experience to align with how other software vendors are approaching these changes. This will be a phased process beginning with our Broadcast SMS messaging tool, then moving to SMS Reminders. To learn more about SMS compliance and the changes coming to Broadcast SMS messaging, including timing, click below.
We know that sometimes it can be confusing for patients to prepare for a telehealth visit, and we've got your customers covered! To make things easier for them, we've put together an FAQ article that they can include in your reminder and other patient outreach messages. Simply share the link below, and your customer’s patients will have everything they need to know about what to expect during their upcoming telehealth appointments.
We will be attending the HIMSS conference in Chicago from April 18th - 20th. Stop by booth #6612 in Hall B, North Building, where our team can answer any questions and provide a firsthand look at how Updox can transform the way you work. Hope to see you there!
Anything else you'd like to see?
This newsletter is for you! Your feedback on what you’d like to see in this monthly newsletter is important, so tell us what you would like to see in upcoming editions below:
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