Welcome to our April newsletter! We're excited to share with you some upcoming changes that will enhance our services and improve your experience. We're introducing exciting updates like Multi-Factor Authentication (MFA) to provide an extra layer of security for our users. We also have new information regarding FCC Changes, and we'll be sharing helpful tips and tricks on Updox Payments and Tags. Plus, we're thrilled to be attending HIMSS 2023, and we can't wait to see you there! Thank you for being a part of our community, and we hope you enjoy this edition of our newsletter.
Product Releases and Upcoming Features
Coming Soon
Interpreter Services
Soon, you can add an interpreter to your video conferences effortlessly. Updox, the leading provider of virtual care solutions, and Propio, a top interpreter service, are teaming up to bring you this revolutionary tool.
Learn how you can enhance your Telehealth experience by watching our webinar below. Don't miss out on this opportunity to revolutionize the way you connect with your patients.
Multi-factor Authentication (MFA) is an effective way to protect your Updox account and secure your data from unauthorized access. The additional security layers MFA provides will allow organizations to meet regulatory compliances while safeguarding against password fatigue, all without compromising user experience.
We are adding new functionalities so that you can enable MFA at the account level and apply it to all of your users, or at the user level for individual user accounts. Look for more details soon to learn how your organization can get started with MFA.
To stay ahead of recent Federal Communications Commission regulations regarding SMS messaging and the policies mobile carriers have implemented to adhere to these regulations Updox is developing a strategy and solution to create a consistent experience that aligns with how other software vendors are approaching these changes. In March, Updox made a series of changes specific to Broadcast Messaging. Our next phase will be focused on getting the phone number(s) your practice uses to send SMS Messages verified by telecommunication carriers. We will be sending out communications shortly with more details that will include a request for required information that will aid in this process. To learn more about SMS compliance and the changes coming click below.
Did you know that you can type part of the name of your tag in order to quickly find the one you’re looking for? The list will filter down as you type, so you may only need to type a character or two in order to find it. You can also use the up and down arrow keys to navigate the list and 'Enter' to select a tag.
Patients expect to be able to book appointments and view health records online – why should submitting a payment be any different?
With Updox Payments, you can collect a digital payment with a few clicks, altogether eliminating the need to send a paper invoice and wait for a check to arrive by mail. With multiple ways for patients to pay online, you are more likely to get paid on time and patients are less likely to take their business elsewhere. Gain valuable insights into the business side of your practice with dynamic, real-time reporting and all patient payment information in one robust dashboard.
We will be attending the HIMSS conference in Chicago from April 18th - 20th. Stop by booth #6612 in Hall B, North Building,where our teamcananswer any questions and provide a firsthand look at how Updox can transform the way you work. Hope to see you there!
Anything else you'd like to see?
This newsletter is for you! Your feedback on what you’d like to see in this monthly newsletter is important, so tell us what you would like to see in upcoming editions below:
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