There is no shortage of technology solutions available to out-of-hospital healthcare providers today. In fact, the typical doctor’s office or pharmacy relies on a mix of different solutions to manage daily functions like document management, appointments, payments and more.
However, the reality is that many of these systems are not designed to work together, frustrating providers across locations and specialties. Multiple logins and passwords only exacerbate the problem, making it harder for healthcare providers to spend time with patients and perform activities that keep them profitable.
Lack of integration between systems topped all other technology frustrations, including service downtown time or interruptions, poor design and lack of features.
Nearly 20% of respondents said they planned to reduce their number of technology solutions in 2019.