Our Solution Continues to Evolve for You!

Vol 1 2022

You may have missed us in your inbox these past few months, so from now on, we plan to send monthly updates on how our team is continuing to make Updox the most comprehensive communications platform for your practice! I joined the team this summer, and I am excited to share product updates, new features, enhancements, tips, events we are attending, and certifications we are working on behind the scenes, to make Updox the all-in-one solution your practice needs.  - Justin Mason, Updox President

Product Releases and Upcoming Features

Available Now

New Video Chat Features

Practices users can look in their Inbox sent folders to see who sends Video Chat invitations to patients and other call participants.

Read More >>

Coming Soon

Advanced Fax Routing

We are working on a new and improved fax routing engine to create a new level of efficiency. Click here to check out more so your practice can begin to prepare!

Read More >>

Coming Soon

Inbox Refresh

We're updating the inbox view to improve legibility and provide a more modern look. This change will be taking effect on September 22nd! 

Coming Soon

Telehealth Updates 

We’re working on an enhancement for Video Chat that will allow providers and participants to select virtual backgrounds for chat sessions. This will allow for increased privacy for all Video Chat participants.

Tips and Tricks

Broadcast is Best at Back to School Time!

The back-to-school season is always busy! Don't let manual phone calls slow you down. See how Updox broadcast messaging allows you to reach hundreds of patients to drive action such as setting up their appointments for flu shots or sports physicals. Click below to learn more or reach out to us at customersuccess@updox.com.

Updox in the Healthcare Industry

Updox is EHNAC Certified!

Our Compliance and Security Team has been busy this year preparing and testing for the Electronic Healthcare Network Accreditation Commission (EHNAC). We have been accredited for the 2022-2024 DirectTrust Privacy and Security program. Learn more about EHNAC below: 

Learn More >>

Updox Events

Past Events

Sept 7th - 9th:

Transaction Data Systems National User Conference “SYNC 2022” was in Orlando, FL.

Sept 7th - 10th:

CompuGroup Medical by eMDs User Conference was in Gaylord, TX. 

Upcoming Events

Oct 9th - 12th:

Medical Group Management Association's Medical Practice Excellence Leaders Conference will be in Boston, MA.

Did we see you at one of our events? Do you want to visit us at an upcoming event? Let us know! 

Get in touch>>

Anything else you'd like to see?

This newsletter is for you! Your feedback on what you’d like to see in this monthly newsletter is important, so tell us what you would like to see in upcoming editions below: