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  • Secure, Simple Telehealth

    Telehealth Platform for Practices

    • No downloads
    • See patients remotely
    • Easy to use platform
    • HIPAA-compliant
    • Take pics via video as well as notes

    Our Telehealth Solution includes: Video Chat and SMS & Secure Texting

    Learn More About Telehealth

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    HIPAA-Compliant Telehealth 

    1. Easy-to-use for Physicians & Patients - Send a text with a link, which they click to join the conversation
    2. HIPAA-compliant, secure video
    3. No app needed for providers OR patients
    4. Mobile responsive on smartphones, laptops, desktops, and most tablets with video cameras and microphones. 
    5. Take pics during the video chat, as well as notes
    6. Each session summarized in PDF & upload to patient charts
    7. Does NOT share personal physician phone numbers

    Here's a quick video to show how our Telehealth Platform works: 

    Ethan Bing
    Big shout out to the team at Updox! They've been unbelievably quick and supportive helping us flatten the curve by providing their HIPAA-compliant video chat services. 5-star vendor providing us many simple, cost-effective medical practice services.

    Ethan Bing, Business Manager Katy Critical Care Consultants

    Along with Telehealth Platform, we provide quality Patient Engagement & Communication solutions:

    Broadcast Messaging
    Drive seasonal appointments and screenings with proactive messaging targeting specific groups of patients or all of them at once with our broadcast messaging feature!

    Appointment Reminders
    Customize messages to fit your patient's preference with the ability to select text, email or voice calls to remind patients of their upcoming appointments.

    Online Fax 
    Access your documents anywhere with our robust digital fax solution. We are the leading electronic fax provider in healthcare, processing millions of faxes each month.

    Secure & SMS Texting
    With our texting feature in place, reduce no-show rates from an average of of 18.9% down to 8%. Eliminate the avg. 8.1 minutes of phone time to reschedule a no-show. Cut out up to 1,500 calls each month

    All with One Inbox. One Login. One Password.

    Get Started with Telehealth Now

    (This is a service for healthcare providers, not for patients. If you are a patient, contact your provider about their Telehealth options) 

    Getting started is simple:

    Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

    Updox makes it easy:

    • Broad solution that works together better than any individual product
    • Understand and be ready to use in less than 30 minutes
    • Designed specifically for out-of-hospital providers and pharmacists
    • Dedicated On-Boarding and Customer Success expertise
    • Phone, email and live chat support