Communication in healthcare can be difficult.

Updox makes it easy.

We bring together HIPAA-compliant solutions that enhance the patient experience, boost office productivity, and drive organizational profitability to better enable in-person and virtual care.

How we help you

It's easy. Do less in your day and get more done.

We simplify the business of healthcare to help you focus on what matters most—your patients.


Save a lot of time, a bunch of money, and even a few trees

Within a single inbox, you can easily send, edit, and receive faxes online, chat on messenger with your staff, send a colleague a secure text with lab results, and have a virtual care visit with a patient… all without leaving your desk.

Your communications.
Organized.
Accessible.
Effortless.

“The dollar savings is great but that is outnumbered by workplace improvements Updox gives us. Staff are less stressed and just genuinely happier with their workday. At 3 p.m., we’re not looking at six hours of scanning. That’s gone"

Patients love it also. They have all they need on their phones, no papers to carry. They can just text us questions or updates. It’s so much easier and people actually respond to texts."

MARCY HATCH, CMPE
UNIVERSITY GENERAL SURGEONS

Who do we help

That’s easy… the Healthcare Community

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Physicians

Organize all your patient communications—secure email and text, referrals, and faxes in our all-in-one collaboration platform that’s integrated with 150+ EHR systems. Increase your revenues, increase patient satisfaction, and improve the efficiency of your office.

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Pharmacies

Manage all healthcare providers and patient communications with one inbox on our platform. Communicate with value-based care teams, increase patient satisfaction, drive additional revenue, and improve the efficiency of your pharmacy.

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Health Systems

Eliminate the endless single-point solutions and streamlining patient engagement with our communication platform. Standardize workflows and improve collaboration between providers, partners and patients to save time and money while improving care.

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Post-Acute Care

We provide long-term and post-acute care organizations with HIPAA-compliant communications that enhance your ability to provide care and securely share information and collaborate with physicians, family members and partners.

“Updox manages all our communications with faxes, results, lab reports, schedules and more. We’re using it every five to 10 minutes and it’s saving us at least two to three hours a day. I would estimate we’re saving around $10,000 a year but Updox is truly invaluable for our practice.”

RENEA CLARK, OFFICE MANAGER
BLUESKY HEALTH

Who do we integrate with

Our system talks to your system

That's right! Updox integrates with your EHR or Pharmacy Management Systems –automatically – and makes it better

Send communications directly from your system


How much does it cost

Build a solution that works for you!

We’ve got plans to suit everyone... from single physician practices and community pharmacies to larger practices, pharmacies chains, health systems, and LTPAC facilities.

We provide complete packages – with all the bells and whistles – to stand-alone solutions for electronic fax, secure texting & SMS, video chat, patient reminders or electronic forms.

Telehealth

Spend less hours on manual tasks or multiple system logins, and more time focusing on patients.

This Package Includes:

  • Video Chat
  • Secure Text & SMS
  • Add any of our additional products to build a solution that works for you!

Patient Experience

Spend less hours on manual tasks or multiple system logins, and more time focusing on patients.

This Package Includes:

  • Electronic Fax
  • Messenger
  • Payments
  • Direct Secure Messaging
  • Add any of our additional products to build a solution that works for you!

Office Productivity

Spend less hours on manual tasks or multiple system logins, and more time focusing on patients.

This Package Includes:

  • Electronic Fax
  • Messenger
  • Payments
  • Direct Secure Messaging
  • Add any of our additional products to build a solution that works for you!

"We first selected Updox for Electronic Fax in 2019, to work alongside our EHR. Then COVID hit and we wanted to offer Telehealth services. We needed a system that would support our healthcare providers and patients. We found that with Updox."

ALAN GREENSLADE, CHIEF ADMINISTRATIVE OFFICER
FAIRFIELD MEDICAL CENTER

We're Not Going Any Where… Except Up.

Updox is integrated with more than 100 electronic health records (EHRs) and pharmacy management systems and serves more than 560,000 users and 210 million patients.

We're a steady, secure company. We've been around since 2008. We're going to be here for you, with U.S. support and customer service, for a very long time.

Partner with a quality company that can grow with you, so you only ever have to on-board with a communications solution one final time.

We're always improving and adding additional products and features – many that our clients have asked for – to help you be more efficient and effective. With a network of more than 500,000 users, we offer a broad set of capabilities that increase patient engagement, improve internal productivity, and streamline external communication.

Talk to us now so we can help you do more, with less effort.

Set up a time to talk