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We Provide Solutions to Healthcare Problems

"So, what else does Updox do?"

It's a great question! Some customers simply needed one solution to a problem - and found it with Updox. Others use multiple solutions to simplify their work, as well as save time and money.

Here's a quick look at what else we do.
Talk to us about how we can help you get even more done in your day.

Electronic Fax Secure Texting & SMS Video Chat Broadcast Electronic Forms

 

ic-fax  Electronic Faxing

Send, Receive, Edit & Sign Faxes From Anywhere, on Any Device

Updox Electronic Fax provides you constant visibility, from sending to receiving from any location or device—removing the expenses of physical hardware and more.

With no apps to download, Electronic Fax is ideal for streamline documents in a productive way.

Documents flow through our secure, HIPAA-compliant inbox and alleviates the back-and-forth of fax through a machine or need for paper.

Benefits:

  • Cut expenses
    Save money on the cost for hardware, phone lines, paper, toner, and shredding
  • Access anywhere
    Take actions on documents at anytime from any location
  • Improve workflow
    Organize and assign ownership/priority to keep documents moving throughout the day
  • Edit quickly
    Markup, sign, or break apart documents electronically without disruptions

1,200 pieces of paper are used each month per provider in medical practices, on average. You can eliminate the expenses and wasted time from dealing with all that paper.

 

Set up a time to talk about adding Electronic Fax

  • For me, the biggest benefit of Updox is the time I’m saving. I’m not spending my day managing faxes or dictating replies. I can even review faxes or respond to messages through the mobile function on my phone. It lets me focus more on my patients.

    Thomas Miller, MD, Family Medicine

    Learn More

 

 

ic-paper-airplane  Secure Texting & SMS

Engage with Patients Where They Live - On Their Smartphones

Updox Secure Texting and SMS lets you interact with patients by engaging them where they are—on their phones—with no apps to download for the healthcare provider or the patient. 

Benefits:

  • Boost patient & staff satisfaction
    Communicate without the back and forth of phone calls at your convenience 
  • Work efficiently
    Utilize templates or create your own for common scenarios
  • Ensure security and compliance
    Secure Text messages are HIPAA-compliant ensuring shared information is protected
  • Document care
    Attach forms, photos or videos and easily file conversations to the EHR

Stop leaving endless voicemails and playing phone tag. Keep your patients engaged and staff productive. Utilize both SMS texting as well as send secure texts with HIPAA-compliant security. You can easily attach documents, forms, photos and even videos in your texts. 

 

Schedule a time to add SMS & Secure Texting

  • Instead of calling patients to remind them of upcoming appointments or the need to schedule a visit so we can review their prescriptions, we can use Updox to text them.

    Lisa Scott, Office ManagerCharles E. Meusburger, MD LLC

    Learn More

 

ic-play-button  Video Chat

Give Patients the Secure, Convenient Access They Want

Updox Video Chat lets you interact with patients by engaging them where they are—on their mobile devices. With no apps to download, Video Chat is ideal for caring for your patients in a safe and efficient way.

Virtual visits takes place in a secure, HIPAA-compliant environment, increases patient access, while providing added comfort and convenience, and avoiding delays in care.

Benefits:

  • Increase safe access to care
    Provide virtual care and communication options at a safe distance from any location
  • Boost revenue
    See more patients more often by incorporating virtual visits into your day
  • Ensure security and compliance
    All visits are HIPAA-compliant ensuring shared information is protected
  • Implement quickly
    Within 24 hours, staff are trained and able to use Video Chat

There are no apps or downloads needed for either the patient or the provider. Our Video Chat works with most mobile devices with video & audio capabilities. This feature easily integrates with your EHR or Pharmacy Management System. You can meet with the patient via video and then uUpload notes and photos to patient files. 

 

Set up a time to add Video Chat

  • This changes the game when it comes to patient engagement. I can quickly connect with colleagues, patients or family members with video chat, no matter where they are, and it’s right within my existing workflow.

    Andrew Barbash, MDThe Apractis Clinic

    Learn More

 

ic-paper-airplane  Broadcast 

Easily Connect with Patients using Text, Email & Voicemail

Updox Broadcast lets you connect with patients by engaging them where they are—on their phones. With no apps to download, Broadcast utilizes a campaign strategy, which is ideal for increasing your patients’ access to care and information in a convenient and efficient way.

Message all of your patients or segment groups based on demographics, age or diagnosis to deliver targeted messages ensuring patients stay on track for treatment and are aware of the latest services or information you can provide.

Benefits:

  • Increase adherence
    Communicate to patients about treatment plan and ongoing adherence 
  • Work efficiently
    Utilize templates or create your own for common scenarios
  • Optimize revenue
    Provide patients with information on the latest services to drive revenue
  • Provide flexibility
    Give patients options for message delivery with phone calls, texts or emails

Use templates, to save time, or easily customize your Broadcast messages. You can target all patients or certain segments (based on demographics, medications, etc.) Notify patients of annual physicals, flu shots, immunizations, birthday greetings & so much more. Use Broadcast with care team members, specialists, colleagues, pharmacies, and even internal staff. 

 

Set up time to add Broadcast

  • As soon as I saw a demo of Updox, I knew it would be great for our practice. Patients may not return to the office for several months. Instead of calling them to remind them of upcoming appointments or the need to schedule a visit so we can review their prescriptions, we can use Updox to text them. Updox Broadcast is a great way to reach out and see if they need to schedule an appointment or let them know we are closing their case.

    Lisa Scott, Office ManagerCharles E. Meusburger, MD LLC

    Learn More

 

icon-productivity-document-editing  Electronic Forms 

Skip the paper and capture patient information instantly with online forms

Updox Electronic Forms save time by allowing you to text a link for patients to fill out their forms before coming into the offic. Streamline all your documents in a more productive way. Electronic Forms offers flexibility to replicate your paper forms and helps you create a paperless office. It is a mobile-friendly way for you to simplify data entry and for easy view on-the-go. 

Benefits:

  • Eliminate the Risk 
    Paper processes are full of human error from manual entry
  • Increase Satisfaction and Safety
    Enable a complete touchless and paperless office
  • Reduce Paper and Cut Costs
    Eliminate all paper entering the organization
  • Increase Document Availability 
    Take actions on documents at any time from any location

 

Talk to us about adding Electronic Forms

  • COVID-19 has changed medicine in so many ways. It is refreshing to see an organization whose innovation is helpful. Because of Updox Electronic Forms, we can spend more time face to face with patients and they are spending less time on paperwork. That makes everyone happier!

    Karen Plevyak, RNAlternatives Medical Clinic

    Learn More

The most powerful communication platform in healthcare

Since our products work seamlessly together we can help make your practice or pharmacy more efficient and effective.

 

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Watch a complete overview of the Updox platform