Updox Quarterly Update

2024

Designed to optimize common requests from your records department and reduce inbox burden, the ROI Dashboard handles medical records requests in a single, unified inbox. Plus, it works seamlessly with existing Updox tools!

View our on-demand webinar to learn how the ROI Dashboard helps streamline, simplify, and stop burnout before it starts.

WATCH NOW

Coming Soon: Enhancements to Forms

With the Forms Dashboard you will be able to:

Connect forms to a specific patient at the time of send

Make packets (a grouping of forms) to send to your patients with only one URL
Track patient progress and see the status of form assignments (forms sent to a specific patient)
Send patients a reminder to complete their forms

Additional resources:

Forms Dashboard Overview

Sending Forms in the Forms Dashboard

Creating and Sending Form Packets

Forms Dashboard Patient Experience

Coming Soon: Fax Coversheets

We’re updating Fax Coversheets and giving it a new home. New features include the ability to duplicate coversheets and soon, you’ll be able to delete them too. Learn More

Event Recap: MGMA 2024

Check out our recent blog post all about our time in Denver

at the MGMA Leaders Conference!

Resources

Partner Status Page

Have you subscribed to our Partner Status Page yet?

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcasted from here.

Subscribe today to get the alerts you need.

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Contacting Partner Support

Technical Support Hours

Business Partner Support is staffed Monday through Friday, 8:30am to 5:30pm Eastern Time.

Opening a Support Case

The email to the address below will open a case and send an automated response with the case number for further communication with your analyst.

Email: partnersupport@updox.com

Partner Team: Questions & Inquiries

If you already have the contact information of your Account Manager, please reach out to them directly for the faster assistance. If not, then an email to the address below will get you in touch with one of our representatives from the Business Development team to assist you with any questions or concerns you may have!

Email: bizdev@updox.com