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  • The Updox Waiting Room

    Customer Telehealth Solutions Q&A Resource

    If you're already an Updox Customer, get started here by clicking on the icon to the right that looks like this:

    You can also check out our resources below to answer questions while you wait!

    Have Questions? Let's Get Started

    Join The Updox Chat 

    Do Not Leave This Page While You Wait or you Will Lose Your Place in the Waiting Room Line.


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    Read or Review the Content Below While you Wait to Talk to Us

    We've compiled content to help explain what Video Chat is and how it works:


    1) Our 2-minute Video Chat Demo:


    2) Updox Video Chat Help Center:


    3) Updox Video Chat Training:


    4) Technical Specifications


    To chat with Support, click on the icon to the right that looks like this: Untitled

    Click on the icon to the right to begin!


    Updox Video Chat

    Nothing to download, nothing extra to buy, works on laptops, smartphones, desktops and iPads

    • No app for either party to download
    • Triage patients remotely
    • Post-visit follow-ups
    • Easy to implement
    • Allows for symptom monitoring

    Updox Video Chat

    HIPAA-Compliant Telehealth Services from Updox
    • Works wherever you are
    • Continue conversations with patients & partners
    • Consult with providers via video
    • Stay better connected
    • No download or app needed
    • Grow your patient base outside your geographic area

    Along with Video Chat, Updox Provides Integrated Patient Engagement Solutions:

    Our Telehealth Resources Page