Updox Secure Text, a critical piece of our Patient Communication platform, gives your practice an easier and more effective option to reach patients in ways a phone call never could.

How can you replace phone calls? 

1. Lab results where levels are within expected range
   Your staff is frustrated that it takes 3 calls to connect with a patient to give them good news. Take a quick moment to imagine yourself as the patient who misses three calls from their provider and doesn't yet know that it's good news!
2. Appointment management
   Cancellations and no shows are costly to your business and to the health of your patients as well. Skip the phone tag, get them re-scheduled and move on.
3. Updating insurance information or billing items
   Your patient can send you a picture of their updated insurance card rather than scanning and faxing or coming into the practice.
4. Go digital with forms they can fill out easily on their phone
   Shoot them a link to a hosted digital form that submits right into your Updox inbox. Easy for them to complete, and even easier for your staff to send and later file to the chart.
5. Extend patient experience outside of your practice
   Send patients educational materials after diagnosis to reiterate expectations and keep them off of WebMD or Google.