Remotely send & receive messages from any healthcare providers, whether they are in or out of our network.
Never miss a message and consolidate your work onto a single platform.
HIPAA-compliant, providing an audit trail for documentation (Certified Health IT Product; CHP-027131)
Access to the Updox Directory
Immediate access to our HISP directory of more than 1.5 million email addresses from providers outside of your practice.
Direct Messaging is part of the Updox Communication Suite
“With Updox, there is no waiting. Direct messaging provides instant share and refer capabilities and helps care coordination.”
Katy MullinsConway Women's Health Center
How Can Communication Tools from Updox Help You?
Secure & SMS Texting
With our texting feature in place, reduce no-show rates from an average of of 18.9% down to 8%. Eliminate the avg. 8.1 minutes of phone time to reschedule a no-show. Cut out up to 1,500 calls each month.
Video Chat Telehealth Services
More effective than a phone call and just as easy to use - our telehealth feature helps you communicate with patients in a HIPAA-compliant format, share lab results, answer questions, and follow up post-visit.
Access your faxed documents anywhere with our robust online faxing system. We are the leading electronic fax provider in healthcare, processing millions of faxes each month.
Drive seasonal appointments and screenings with proactive messaging targeting specific groups of patients or all of them at once with our broadcast messaging feature!
Customize messages to fit your patient's preference with the ability to select text, email or voice calls to remind patients of upcoming appointments.
Let's Talk Secure Direct Messaging
Getting started is simple:
Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.
Updox makes it easy:
Broad solution that works together better than any individual product
Understand and be ready to use in less than 30 minutes
Designed specifically for out-of-hospital providers and pharmacists
Dedicated On-Boarding and Customer Success expertise