Welcome to our April newsletter! Read on for new product releases now live on the Updox platform and upcoming features.
What’s New at Updox:
Now Available! Broadcast Interface
We recently released a new interface for Updox Broadcast Messaging! The application now features a modernized look and feel while bringing all your Broadcast configuration areas (list, templates, etc.) together into an easy-to-use platform. You’ll also find a new ‘Sent’ tab which allows you to track who sent a message, who it was sent to, when it was sent, and if it was successful. Learn more about the new Broadcast App »
Inbox Sound Notifications
We’ve created the ability for sound notifications to play when a new item lands in your Inbox! This feature offers five sound options, and the one you select will play when a new Inbox item arrives. Now, you won’t miss a thing while you’re up and about at your office!
Interpreter Services allows you to seamlessly add an interpreter to a Video Conferencing session before and/or after the chat begins. And the best part? It doesn’t cost anything to add Interpreter Services to your account—simply pay for it when you use it at a rate of $0.90 per interpreter minute rounded up to the next minute. For more information on adding Interpreter Services to your account, please contact our customer success team at customersuccess@updox.com.
Be on The Lookout:
Improvements Coming to Updox!
Updated Inbox View and Improved Navigation Experience
Updox is hard at work improving the interface of our beloved Inbox to enhance the overall experience for our users. In addition to the Inbox improvements, we are building a new Product Navigation menu that allows you to move seamlessly between our different products and discover other Updox tools that may be beneficial to your practice. Stay tuned for information on Inbox and Product Navigation updates!
New Reminders Interface
We’re developing a new Reminders interface which will feature a modernized look and feel while bringing all your Reminders configuration areas (settings, scripts, etc.) together into an easy-to-use platform. Explore the updated Reminders interface »
Restrict Address Book Modifications
Our experts are developing a new setting that’ll allow admins control over who can modify the Address Book. Soon, admins will have the option to specify which users can update the Address Book directly within individual user settings. Explore the Address Book Settings »
Tips and Tricks: Video Chat Public Waiting Rooms
Sending Video Chat waiting room invites right from the web app is quick and easy, but did you know you also have a public waiting room link you can send to patients? Send the link in a message or post it to your website so patients can join at any time.
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